Frequently Asked Questions

An emergency board-up service involves securing a property that has been damaged by fire, flood, vandalism, or a natural disaster. Our team installs heavy-duty plywood or other materials over broken windows, doors, or damaged roofs to prevent further damage from weather, theft, or unauthorized entry, ensuring the property is safe and secure until permanent repairs can be made.

In most cases, no. Emergency board-up after a fire, storm, break-in or other covered loss is usually covered by your property insurance, because policies require you to protect the property from further damage. CIPCO Boarding works directly with your insurance company to help with approval and payment. Coverage depends on your policy and deductible, so we recommend confirming the details with your insurer or adjuster.

No, you should call us immediately. Preventing further damage is crucial for your insurance claim. Most insurance policies require property owners to take reasonable steps to protect their property after a loss. Our work is documented and we can work directly with your adjuster to streamline the process.

Yes. CIPCO Boarding provides emergency service 24 hours a day, 7 days a week, including nights, weekends and holidays. Call 1-800-427-8315 any time for an emergency board-up. For non-emergency work such as quotes, scheduled fencing or winterizing, our office is available during regular business hours.

Yes, absolutely. As noted on our website, we handle both residential and commercial boarding. We are equipped to secure properties of all sizes, from single-family homes to large retail centers, multi-tenant buildings, and industrial facilities.

Not necessarily. While it is helpful to have someone on-site to provide access, we can often work with a property manager, insurance adjuster, or contractor. In many cases, especially with fires or police incidents, the property may already be under a “hold” order, and we can coordinate entry with the responsible party over the phone.

Your safety is paramount. If it is safe to do so, ensure that all people and pets are out of the building. Do not re-enter a fire-damaged or structurally compromised building. Wait for our professionals to perform a thorough and secure board-up.

In situations where law enforcement or the fire marshal has secured the scene, we will coordinate with them to gain access as soon as they release the property. We monitor these situations closely and are typically among the first vendors allowed on-site once the hold is lifted, ensuring your property is secured without any delay or conflict with official protocols.

We work directly with your insurance company on your behalf. After we complete the board-up, we provide detailed documentation, including photos and itemized invoices, which we can send directly to your adjuster. This helps streamline the claims process so you don’t have to act as the middleman during a stressful time.

Absolutely. Vacant properties, construction sites, and foreclosed homes are especially vulnerable to vandalism, theft, and weather damage. We provide board-up services for property managers, real estate agents, developers, and investors to secure unoccupied structures and protect their investment until permanent repairs or construction is completed.

CIPCO Boarding serves all of Long Island (Nassau and Suffolk counties), all five boroughs of New York City, Westchester County and New Jersey. We’ve been serving the New York metro area since 1989 and have completed more than 60,000 jobs.

For emergencies, we dispatch a crew as soon as you call, day or night. Arrival time depends on your location and current demand, but we typically arrive within hours in Nassau, Suffolk and Queens. We’ll give you an estimated arrival time on the phone.

CIPCO Boarding uses conventional board-up methods approved by HUD and FHA, typically securing openings with highly durable plywood fastened with steel bolts and screws. These methods meet lender and government requirements, so they’re suitable for foreclosures, vacant properties and insurance claims as well as emergency repairs.

Call CIPCO Boarding at 1-800-427-8315. We provide 24/7 emergency water pump-outs for homes and businesses flooded by heavy rain, burst pipes, appliance failures or natural disasters. Our crews use industrial water pumps to remove standing water, then dry the space with dehumidifiers and moisture-detection equipment. Once the water is out, we inspect the property for damage and help address mold, structural and sanitation concerns so it’s safe to use again.